Five Star Development Group is a franchise restaurant management company operating and developing in Southeast Wisconsin. Dunkin Donuts and Baskin Robbins, our core brands, represent and comprise a significant part of our company's culture. Both Dunkin Donuts and Baskin Robbins are fun brands loved and respected around the globe. Customers are passionate about these brands since they reflect great quality food served in fast and friendly environments.
It is only natural that two brands that share these feelings also share attributes with Five Star's goals, visions, and culture. Five Star Development Group's name is derived from many things. One of each of the five stars represents one of the core values and beliefs that drive our business.
People are the Greatest Asset of the Company
The company is as good as each member on the team. At Five Star we believe that without great people, we can't deliver great service or great products. As such, we are constantly training, developing, and growing so our people can be better at what they do. We believe that the ideas of our people are critical to our success. By using their ideas, we improve the company and help them see the important roles they play. We will always try to find new ways to attract, retain, and develop the best employees so they may achieve their full potential.
World Class Service / World Class Products
We serve only the freshest products made from the highest quality ingredients. We strive to serve our customers with world class service. This includes serving our guests in the fastest way possible while maintaining the highest levels of friendliness and cleanliness. We treat each of our customers like they are guests in our homes so that we may develop loyal patrons for life. Regarding products and service, there is only one way to do things...the right way!
We believe that all people are to be respected. Respect is treating people the way they want and should be treated. We treat our customers as friends. We treat our vendors fairly and our employees equitably. Ask yourself how you would like your family members to be treated by others. This is often a good measurement of the right thing to do.
Five Star Development Group feels this is not only good for business,
- Equal opportunity and treatment for all
- No sexual harassment or harassment of any kind
- Having the highest levels of integrity
- Fairness in schedule, hours, and management decisions
- Absolutely correct paychecks
but it's the right thing to do.
Life is too short to not enjoy what you are doing and have fun while you are doing it. At Five Star we believe that attitudes are contagious and a positive mental attitude is the best thing that an employee can bring to work each day. It is important to get the job done and get it done correctly, but it is equally important to have fun while doing it. A fun, positive attitude will affect every aspect of a job, from the way you create a product to the way you serve guests. We constantly look for people with high energy and positive attitudes to join our teams and make them better. We are also constantly looking for new and innovative ways to keep work fresh, exciting, and fun.
Get it Done
At Five Star we believe that achieving positive results is the key to continued growth and opportunity. We believe in always working to our maximum potential and anything worth doing is worth doing in the best possible way. Hard work is not enough. We must plan, communicate, implement, and control all of our results and goals. We must strive for the best possible results in all facets of the business. We must never rest until our good is better and our better is best. We don't believe in excuses. While they may sound good, they don't achieve anything positive. Finally, we believe in operating with the highest levels of discipline and organization. Only these will result in action-oriented tasks being completed in the most effective, consistent, and timely manner possible.
Dunkin' Donuts is the largest coffee and baked goods chain in the world, selling 4 million donuts and 2.7 million cups of coffee daily - a whopping 1.4 billion donuts sold per year! Founded in 1950 in Quincy, Massachusetts, by William Rosenberg, Dunkin' Donuts became famous for its many varieties of donuts and its wide range of bakery products - muffins, bagels, scones and MUNCHKINS® donut hole treats.
Dunkin' Donuts is also the place for beverages - from freshly brewed hot coffee in up to nine flavors, to refreshing Iced Coffee and COOLATTA® beverages. We have approximately 5,800 distribution points worldwide, 4,200 or so of which are in North America. It's Coffee was recently named the based coffee in America by NBC's Today Show.
Baskin-Robbins is the world's largest ice cream franchise, with more than 5,100 outlets in over 34 countries. Founded in 1946 in Glendale, California, the chain now has more than 2,700 outlets in the U.S. Baskin-Robbins is famous for our innovative flavors, popular "Flavor of the Month" program and flavor library approaching 1,000 different offerings. Serving more than 10 million people each week, Baskin-Robbins develops and retails a full range of frozen ice cream treats such as ice cream cones, cakes, sundaes, shakes, and Blasts.